The Designer
Vanessa Chang
Product Designer at the intersection of Information Science and CMU HCII METALS. I am driven by a curiosity to untangle messy problems and a commitment to building accessible tools that empower people to navigate information with confidence.
Based in Pittsburgh, PA
Impact
I translate complex technical logic into intuitive systems that drive measurable business impact.
I combine rigorous research with systematic Information Architecture to bridge the gap between user needs and business viability. Leveraging my PM background, I deliver high-fidelity solutions engineered for rapid iteration and long-term adoption.
3+
years of product strategy & design
20+
scalable solutions delivered
98%
positive feedback
$900k
revenue growth driven
/Industry
Impact.
WHERE I'VE WORKED
Delivering design impact across government digital services, high-growth startups, and specialized EdTech platforms.
Experience Path
I architect clarity by synthesizing learning science, product strategy, and inclusive design through a non-linear, multi-disciplinary lens.
2025
Product Design Intern @ Open Learning Initiative
Transformed a legacy component library into an accessibility-first design system (WCAG 2.1) while leading a site-wide redesign, validated by a 76.9 SUS score in post-launch usability testing.
2025
Product Design Lead (Capstone) @ Mrs. Wordsmith
Translating pedagogical goals into core interaction mechanics for a K-12 vocabulary game, validated through collaborative playtesting and developer-led builds.
2024 - 2025
M.S. in Educational Technology & Applied Learning Sciences @ Carnegie Mellon University
Specialized in the intersection of Learning Science and HCI to design evidence-based digital tools, with a focus on persuasive design and quantitative research methods.
2022 - 2023
Founding Product Manager & UX Lead @ SAT. Knowledge
Orchestrated 0-to-1 product roadmaps by aligning business logic with user needs, validating design feasibility against business objectives and engineering constraints.
2020 - 2022
Founding UX/Learning Designer @ SAT. Knowledge
Translated deep user insights into high-impact curriculum structures by collaborating with SMEs, driving $900K+ in revenue through evidence-based design.
2015 - 2020
B.A. in Library & Information Science @ National Taiwan University
Established a foundational mastery of complex Information Architecture, utilizing taxonomies and data logic to organize large-scale digital ecosystems.